Return & Exchange

At GLORIAE, we are dedicated to providing you with the best customer experience possible. Your satisfaction is our priority. To ensure your peace of mind when shopping with us, we gladly accept returns and exchanges according to the following guidelines:

1. Condition of Item:

• To be accepted for return or exchange, the item must be in the same condition as it was delivered or upon receipt, and in its original packaging.

2. Timeframe

• Returns or exchanges must be initiated within 14 days of delivery for full-priced items only.

3. Options for Returns and Exchanges

Option 1: Exchange for Store Credit

• If the item is damaged upon receipt, it may be returned for store credit.
• Store credit can be utilized within 1 year from the date of issuance.

Option 2: Refund or Return

•  Items may be refunded or returned if damaged upon receipt or if the wrong item was delivered.
• If the item is in the wrong size, it may be returned once in exchange for the right size.
• Items on sale are non-refundable and non-returnable.

4. Shipping Costs:

• For damaged products, GLORIAE will cover the shipping costs associated with returns.
• For exchanges due to wrong sizing, the buyer will be responsible for the shipping costs incurred.

Please ensure compliance with these guidelines to facilitate a smooth return or exchange process. Email gloriae.official@gmail.com with subject "RETURN/EXCHANGE". Please attach photos of the item in all angles.

To avoid returns & exchanges, please check our size chart or contact for further assistance.